Safe Haven Practitioner  

Make a real difference in people’s lives. 

South Warwickshire and Worcestershire Mind is searching for a passionate and dedicated Safe Haven Practitioner to join our team. You’ll provide out-of-hours mental health support in a welcoming and calming environment, helping individuals navigate challenges and build resilience. 

Through its twilight telephone and face to face support, the Safe Haven service aims to: 

• Prevent escalation of mental health problems and thereby avoid mental health crisis 
• Prevent unnecessary referrals to secondary mental health services, A&E departments and other emergency out of hours services  
• Improve mental health and wellbeing  
• Increase independence and self- management  
• Reduce isolation  

Main Responsibilities 

• To provide 1:1 confidential, emotional support as required both over the telephone and face-to-face 
• To provide advice and emotional support to individuals 
• To provide a friendly welcome to the Safe Haven to new referrals  
• To carry out initial assessments and maintain accurate case records 
• Help individuals develop self-management strategies  
• To signpost and refer to alternative support as required  
• Provide engaging and relevant activities on site for the individuals attending 

Are you a great listener with a strong emotional intelligence?  Do you thrive in a fast-paced environment and have a commitment to confidentiality?  If so, we want to hear from you!